When Technology Workloads Pile Up, IT Chiefs Call RGTS for a Helping Hand

Companies find an ideal fit for their temporary IT needs from Rockefeller Group Technology Solutions' Technical Staff Augmentation service.

On many short-term occasions, when technology workloads pile up, a company could stand to supplement, double, or even triple its IT staff. On such occasions, a growing number of companies are finding an ideal fit for their needs from Rockefeller Group Technology Solutions' Technical Staff Augmentation service.

In the past year, RGTS has experienced a steady uptick in client requests for technicians and engineers to come onsite and assist with new office PC set-ups, software updates, hardware upgrades, and network expansions.

In one particular instance, a major real-estate developer and manager unrelated to The Rockefeller Group now calls on RGTS to perform complete office PC configurations whenever it opens or relocates a property management office in New York City. The PC configurations include networking and application software installations, printers, Internet access, secure VPN links, and e-mail accounts.

"For most companies, IT tasks such as these come not in steady streams, but in large, irregular waves," said Richard Gross, vice president of RGTS. "They're important, technically demanding tasks, but they're also disruptive to the normal technology management and planning workload an IT department ordinarily handles. So a company's best solution is usually to try to find qualified temporary IT assistance. RGTS is exceptionally well situated to provide that IT assistance in New York City and across the country."

The depth of RGTS's technical expertise, its 25-year track record of customer satisfaction, and its service flexibility combine to give clients an exceptionally high comfort level when they need additional IT assistance. RGTS is a Microsoft Gold Certified Partner, and it maintains comparable certifications with numerous other technology companies.

Many of the companies calling for RGTS's Technical Staff Augmentation service are longtime clients who know firsthand RGTS's commitment to their satisfaction. Because RGTS is willing to tailor its service flexibly on hourly, project, or service-minimum bases, clients easily attain well-qualified technical help they're confident of on terms they're happy with.

To learn more about RGTS's Technical Staff Augmentation service, call 212-282-2200.


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