Network Monitoring, Management & Remediation (ROCKSafe)
Your business can't afford to wait for a disaster to happen and then react to it. You need to know that everything possible is being done to make sure your network infrastructure does not go down in the first place. Our solution does just that – everything possible.
Our 24/7/365 remote network, systems, and application monitoring watch over your network, letting us know about problems before they affect you. Wouldn't you rather hear about your email being down from us (after we've started fixing it) than from your boss – or your customers?
Add to that, exclusive access to our Network Operations Center, scheduled preventative maintenance, and monthly analysis and capacity planning meetings, and you've got end-to-end coverage.
Our Managed Services are ideal for:
- Businesses that want remote management of their IT resource
- Businesses that want to avoid crisis situations through a preventative approach to IT maintenance
- Businesses with limited network staff and budgetary resources
- Businesses that want to improve the consistency and discipline of their IT operation
- Businesses that want to reduce the risk of data loss, virus attacks and security breaches
- Businesses that want to gain additional time for their internal IT staff by outsourcing non-strategic but essential operations activities
- Businesses with rapidly expanding network infrastructures
RGTS Managed Services (ROCKSafe) provides remote monitoring, management and remediation for your network. RGTS monitors virtually any device and many popular applications; tracks and trends on performance; alerts you to potential IT issues; helps you resolve them through several remediation capabilities; and provides network performance reports with clear summary data and charts as well as precise performance details.
